Silabus Training

Pelatihan CHANGE & CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

CHANGE & CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE

TRAINING OBJECTIVE :
1. Understand conflict and how to manage conflict, change & handling difficult people
2. Successfully resolving conflicts
3. Be more assertive in dealing with others in most situations
4. More understand on human feeling, thinking and behaviour

TRAINING MATERIAL OUTLINE :
1. Conflict
2. Managing Conflict
3. Knowing yourself before knowing others
4. Knowing characteristics of difficult people
5. Developing your emotional intelligence
6. Positive Mental Attitudes
7. Handling objections
8. Balance of power ( physical, mental and verbal )
9. Communication
a. Empathy Communications
b. Effective Communication
c. How to manage a good message
d. Effective Communication
e. How to manage a good message
f. Listening not hearing
g. Becoming interactive listener
h. Becoming message centred vs speaker centred
10. Negotiation Skill
11. Four Basic Climates that can exist during a dealing
12. Negotiation Planning Power
13. The Role of Supervisor : Today & Future
14. Discussion & Conclusion
15. Closing

WHO SHOULD ATTEND THIS TRAINING?
All Staff, Supervisor, or Manager who want to improve their qualification, working ability and personal power.

 

VENUE : Kagum Group Hotel Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

TRAINING DURATION : 2 days

Jadwal Training

128 tanggal tahun 2027, 2026 di Bandung.

2027

Januari 2027

Februari 2027

Maret 2027

April 2027

Mei 2027

Juni 2027

Juli 2027

Agustus 2027

September 2027

Oktober 2027

November 2027

Desember 2027

2026

Januari 2026

Februari 2026

Maret 2026

April 2026

Belum ada jadwal

Mei 2026

Juni 2026

Juli 2026

Agustus 2026

September 2026

Oktober 2026

November 2026

Desember 2026

 

INVESTATION PRICE/ PERSON :
1. Rp. 4.950.000/person (full fare) or
2. Rp. 4.750.000/person (early bird, payment 1 week before training) or
3. Rp. 4.500.000/person (if there are 3 persons or more from the same company)

FACILITIES FOR PARTICIPANTS :

  1. Modul Pelatihan
  2. Sertifikat Pelatihan/Attendance
  3. Instruktur Qualified
  4. Notebook & Ballpoint
  5. T-Shirt
  6. Goody Bag
  7. Dokumentasi Pelatihan
  8. Ruang Pelatihan (Full AC & Multimedia)
  9. Makan Siang & 2x Coffee Break

Pertanyaan Umum

Apa itu Change & Conflict Management AND Dealing With Difficult People?
WHO SHOULD ATTEND THIS TRAINING? All Staff, Supervisor, or Manager who want to improve their qualification, working ability and personal power.
Siapa saja peserta Change & Conflict Management AND Dealing With Difficult People?
Program ini termasuk kategori Leadership / Kepemimpinan, Manajemen, Motivasi - Personal Development, SDM - HRD – GA, Sertifikat KPG.
Berapa lama durasi Change & Conflict Management AND Dealing With Difficult People?
Durasi training ini adalah 2 hari.
Di kota mana Change & Conflict Management AND Dealing With Difficult People dilaksanakan?
Training ini dilaksanakan di Bandung.
Berapa biaya Change & Conflict Management AND Dealing With Difficult People?
Informasi investasi: 1. Rp. 4.950.000/person (full fare) or 2. Rp. 4.750.000/person (early bird, payment 1 week before training) or 3. Rp. 4.500.000/person (if there are 3 persons or more from the same company) Nominal dan promo dapat berubah sewaktu-waktu, silakan hubungi tim kami untuk harga terbaru.
Kapan jadwal Change & Conflict Management AND Dealing With Difficult People berikutnya?
Jadwal yang akan datang: 10 November 2026 (Bandung), 17 November 2026 (Bandung), 24 November 2026 (Bandung). Daftar lengkap jadwal tersedia di tabel pada halaman ini.
Bagaimana cara mendaftar Change & Conflict Management AND Dealing With Difficult People?
Pendaftaran dilakukan melalui formulir pada halaman ini atau dengan menghubungi tim kami. Tempat dan tanggal bisa dikonfirmasi setelah kami mengirim detail jadwalnya.

Masih ada pertanyaan? Hubungi tim kami atau isi formulir pendaftaran.

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