Silabus Training

Pelatihan SUPPLIER MANAGEMENT

OVERVIEW :
Many organizations often fail, or perhaps stumble, in managing their suppliers. This is because the internal customer, or worse, someone else, is left to manage the selected suppliers, without perhaps realizing that they have to. There is, therefore, often little use of best practice regarding how a procurement relates to, or gets involved with the essential supplier management in the procurement process. This course concentrates on the need for better supplier management, and improving supplier management. It gives guidelines on how to better manage contracts and develop suppliers. This course will answers the questions : “What kind of relationship do I need with suppliers so I can get the best from them, and therefore the best for me ?”

OBJECTIVES :
1. Give an understanding of the Key Concept of Supplier Management.
2. Provide an ability to Qualify, Evaluate, Develop, Categorize, and make good relationship with Supplier.
3. Give an understanding of Sourcing Strategies.

TRAINING MATERIAL OUTLINE :
Day 1 :
1. Introduction and Course Objectives
2. Objectives of Supplier Management
3. What is expected of Suppliers
4. Supplier Service
a. Definition of Supplier Service
b. Total Supplier Service
c. Supplier Satisfiers
d. Supplier Perception
e. The Important of Attitudes
f. Supplier Complaints
g. The Supplier Service focused Organization
h. Benefits of Good Supplier Service
i. Supplier Approach
5. Suppliers View
a. Handling Orders and Progressing and Delivery
b. Payment
c. Reviewing
d. Power and Kraljic
e. Power and Economics
f. Suppliers View
g. Suppliers and Buyers View
h. Getting The Best from Suppliers
i. Behavior
j. Behavior and Power on Leverage items-a special word
k. Behavioral understanding and meeting needs
6. Supplier Relationship Management
a. Benefits of SRM
b. The Role of Procurement Departments
c. Effective Suppliers Relationship Management
d. Contract Management by Non-Procurement People
e. Balance Scorecard management System
f. Procurement KPIs
g. The Relationship Positioning Tool
h. Review and Control of Long Term Contract
i. Benchmarking
7. Supplier Development
a. Reasons for Supplier Development
b. Various Supplier Development Approaches
c. Selection of Suppliers
d. Supplier Development Activities
e. Supplier Development Categories
f. Partner Approaches
g. Progression in Relationships
h. Supplier Development Practices
i. Supplier Development Phases
j. The Reactive Supplier Development Phase
k. The Positive Supplier Development Phase
l. The Strategic Supplier Development Phase
m. Supply-Based Strategies to maximize Supplier Performance
n. Developing and Integrating Local Supplier
o. Increasing Supplier Performance
p. Direct Supplier Development
q. Longer Term Deal are Better than Shorter Contracts

Day 2 :
1. Supplier Qualification Process
a. Basic Qualification
b. Quality Management System Qualification
c. Product Process Qualification
d. Ready For Business Suppliers
2. Value for Money Measurements and Metrics
a. Commitment
b. Flexibility
c. Innovation
2. Service Level Agreement
a. The Stick Model
b. The Carrot Model
c. Wrath of the Customer Model
d. Achieving Service Level Targets
3. Supplier Categorization
a. Strategic
b. Preferred
c. Valued
d. Carefully Assess
4. Sourcing Strategies
a. The Nature of Sourcing Decision
b. Different Types of Sourcing
c. Sourcing Decision
d. Sources Information on Potential Suppliers
e. Supplier Evaluation
f. Other Aspect of Sourcing
g. Partnering
h. Tiring of Supplier
5. Supplier Rules of Engagement
6. Supplier Marketing Protocol
7. Supplier Orientation Guide
8. Hosting Supplier Visit
9. Summary
10. Closing the Course

WHO SHOULD ATTEND THIS TRAINING?:
Course is aimed at all those concerned with the intention to be a Supplier Management Expert :
1. Employees
2. Buyers/Purchaser
3. Supervisors
4. Managers

VENUE : Kagum Group Hotel Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

TRAINING DURATION : 2 days

Jadwal Training

138 tanggal tahun 2027, 2026 di Bandung.

2027

Januari 2027

Februari 2027

Maret 2027

April 2027

Mei 2027

Juni 2027

Juli 2027

Agustus 2027

September 2027

Oktober 2027

November 2027

Desember 2027

2026

Januari 2026

Februari 2026

Maret 2026

April 2026

Mei 2026

Juni 2026

Juli 2026

Agustus 2026

September 2026

Oktober 2026

November 2026

Desember 2026

INVESTMENT PRICE/PERSON :
1. Rp. 4.950.000/person (full fare) or
2. Rp. 4.750.000/person (early bird, payment 1 week before training) or
3. Rp. 4.500.000/person (if there are 3 persons or more from the same company)

FACILITIES FOR PARTICIPANTS:

  1. Modul Pelatihan
  2. Sertifikat Pelatihan/Attendance
  3. Instruktur Qualified
  4. Notebook & Ballpoint
  5. T-Shirt
  6. Goody Bag
  7. Dokumentasi Pelatihan
  8. Ruang Pelatihan (Full AC & Multimedia)
  9. Makan Siang & 2x Coffee Break

Pertanyaan Umum

Apa itu Supplier Management?
Many organizations often fail, or perhaps stumble, in managing their suppliers. This is because the internal customer, or worse, someone else, is left to manage the selected suppliers, without perhaps realizing that they have to.
Siapa saja peserta Supplier Management?
Program ini termasuk kategori Manajemen, Sertifikat KPG.
Berapa lama durasi Supplier Management?
Durasi training ini adalah 2 hari.
Di kota mana Supplier Management dilaksanakan?
Training ini dilaksanakan di Bandung.
Berapa biaya Supplier Management?
Informasi investasi: 1. Rp. 4.950.000/person (full fare) or 2. Rp. 4.750.000/person (early bird, payment 1 week before training) or 3. Rp. 4.500.000/person (if there are 3 persons or more from the same company) Nominal dan promo dapat berubah sewaktu-waktu, silakan hubungi tim kami untuk harga terbaru.
Kapan jadwal Supplier Management berikutnya?
Jadwal yang akan datang: 3 November 2026 (Bandung), 10 November 2026 (Bandung), 17 November 2026 (Bandung). Daftar lengkap jadwal tersedia di tabel pada halaman ini.
Bagaimana cara mendaftar Supplier Management?
Pendaftaran dilakukan melalui formulir pada halaman ini atau dengan menghubungi tim kami. Tempat dan tanggal bisa dikonfirmasi setelah kami mengirim detail jadwalnya.

Masih ada pertanyaan? Hubungi tim kami atau isi formulir pendaftaran.

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